Growth capped by your best people
We cannot take on more work without hiring more of the person we cannot find.
// The diagnosis
Your senior people are the product and the ceiling at the same time. Most of what they do is a rule being applied, and a small part is genuine judgement, but nobody has ever separated the two, so the whole business runs at the speed of the hard part. Hiring is the obvious answer and it is why the margin never moves: you are buying more capacity for the easy half.
// BUILD
Separate the two jobs. The parts with a definite answer get written as rules. The model comes in only where judgement is genuinely needed, and it has to show which rule drove the decision rather than just the decision. Your expert stops being a bottleneck and starts being a reviewer.
// Already built
I built this for a proptech firm: a feasibility validation engine, tested to 95.2% accuracy across 61 unit tests. The test count matters as much as the percentage, because a figure with the cases behind it is one you can argue with.
// The outcome
You can take on more work without adding the headcount you cannot recruit anyway.
// Before you call
Take your most expensive person and ask what share of their week could be written down as a rule by somebody else. That share is your ceiling, and it is usually higher than anyone wants to say out loud.
Not this if the rules live in one person's head and nobody will write them down. That is the first job and it is a different one.
// The service that answers it
The first real thingAI implementation in your stack, against your data, behind your guardrails. Working software with auth, limits and observability wired in, plus a hand off your team can extend.First working version in three to six weeks// The other calls I get
- 01Everyone agrees we should be doing this. Nobody has an afternoon to spare.
- 02Every time we want to build something, we have to go outside for it.
- 03Legal will not approve it, so officially nobody here uses AI.
- 05Most of what we earn arrives through a platform we do not control and cannot integrate with.
- 06We are paying four suppliers for AI and I cannot tell the board which of them is working.
- 07We have been at this a year and I still cannot put a number next to any of it.
// If this one is yours
It goes straight to my inbox. No sequence, no sales team.